Let’s start with something we’ve all seen. A distribution tech finishes their shift. The carts are stocked. The supply closets are full. The task list is checked off. But if you were to ask them how their work affects the patient, reimbursements, the payor mix, or even the financial health of the hospital, the answer…

By Keith Bresciani, for SCM Professionals Picture this: A dynamic supply chain team launches an innovative reform initiative—be it a bold product standardization move, a cutting-edge inventory system, or an overhaul of delivery schedules. On paper, it looks like a game-changer! The metrics sparkle with promise. Yet, weeks later, momentum fizzlesaway. What happened? The answer…

I’ve spent the better part of my career in operations, beginning in the military and continuing in healthcare, working alongside the people who keep everything moving. The forklift operators. The distribution techs. The unit clerks. The supervisors who walk ten miles a day without blinking. These are the individuals who hold the mission together. And…