The Trust Tax: How Operational Blind Spots Undermine Clinical Partnerships
By Keith Bresciani, for SCM Professionals The “Trust Tax” in Healthcare Supply Chain Management In the realm of healthcare supply chain management, we often find ourselves focused on numbers—fill rates, delivery times, and backorders. However, there’s an invisible barrier that affects us all, and it’s what we call the “trust tax.” This term captures the […]
Understanding Healthcare Supply Chain Work
By Matt Putman, MBA, CMRP for SCM Professionals Understanding Healthcare Supply Chain Work: The Backbone of Patient Care While few pause to consider the supply chain within a hospital setting, it is one of the most vital—and often invisible—forces behind…
The Transactional Trap: Why Front-Line Roles Feel Stuck—and What Leaders Can Do About It
Let’s start with something we’ve all seen. A distribution tech finishes their shift. The carts are stocked. The supply closets are full. The task list is checked off. But if you were to ask them how their work affects the…
Bridging the Gap: Unleashing the Power of Clinical Buy-In in Supply Chain Reform
By Keith Bresciani, for SCM Professionals Picture this: A dynamic supply chain team launches an innovative reform initiative—be it a bold product standardization move, a cutting-edge inventory system, or an overhaul of delivery schedules. On paper, it looks like a…
Beyond the Pie Slice: Why Front-Line Curiosity Might Be the Leadership Crisis No One’s Talking About
I’ve spent the better part of my career in operations, beginning in the military and continuing in healthcare, working alongside the people who keep everything moving. The forklift operators. The distribution techs. The unit clerks. The supervisors who walk ten…