Services

Operational Efficiency & Workforce Benchmarking

We help healthcare systems understand how their teams work, how they should work, and what’s getting in the way. We provide the insight needed to optimize labor strategies, right-size resources, and justify future staffing requests through time studies, productivity benchmarking, and role alignment.

Healthcare Supply Chain Strategy

From supplier rationalization to system integration, we partner with leaders to design smarter, leaner, and more resilient supply chain operations. Our work aligns with logistics and organizational strategy, balancing cost, quality, and service across the continuum of care.

Operational Effectiveness & Strategic Execution

Our clients don’t just need strategy—they need strategy that gets implemented. We help organizations improve throughput, streamline workflows, reduce variation, and drive
alignment from the frontlines to the boardroom. Every engagement is built with clear outcomes, practical roadmaps, and performance accountability.

Federal Contracting & Proposal Support

As a certified SDVOSB, we support federal partners and prime contractors by bringing targeted expertise to proposal development, compliance, and project execution. We also advise clients on navigating SAM.gov opportunities, developing pricing models, and achieving procurement readiness.

Data Analytics & Performance Metrics

We turn supply chain data into actionable intelligence. Whether developing custom KPI dashboards or conducting deep-dive operational analyses, we help clients measure what matters—driving decisions that improve outcomes and efficiency.

Change Management & Implementation Support

Lasting change requires more than strategy—it requires engagement. We support transformation initiatives by aligning stakeholders, facilitating adoption, and ensuring that operational improvements stick. Our approach leverages proven frameworks, including ADKAR, tailored for healthcare environments.

Strategic Partner Services – In Collaboration with CBT Analytics

Through our trusted partnership with CBT Analytics, SCM Professionals offers advanced data science and business intelligence capabilities to support long-term sustainability and system-level visibility. Services include:

  • Advanced Data Modeling & Forecasting
  • Interactive Dashboards & Visualization Tools
  • Spend Analysis & Opportunity Identification
  • Custom Metrics Development for Performance Management
  • Data-Driven Business Cases for Executive Decision-Making

View Our Capabilities Statement
Download the SCM Professionals + CBT Analytics Capabilities Statement to learn more about our experience supporting leading health systems such as Memorial Sloan Kettering, Intermountain Healthcare, Penn State Health, and more.

Operational Excellence in Action

At SCM Professionals, we take a practical, mission-aligned approach to transforming healthcare supply chains. Our process is rooted in clarity, collaboration, and measurable outcomes, ensuring that every engagement drives sustainable results.

  • 1. Understand the Mission
    • We start by listening deeply. Whether supporting a hospital network or a federal agency, we align with your organizational mission, pain points, and strategic goals to ensure our solutions are meaningful and mission-critical.
  • 2. Diagnose with Data
    • Our team conducts a comprehensive assessment of current-state operations, including workforce structure, workflows, metrics, and pain points. We combine site observations, stakeholder interviews, and data analysis to identify root causes, not just symptoms.
  • 3. Co-Design the Solution
    • We believe in building solutions with you, not for you. We facilitate workshops and feedback sessions to co-create process improvements, role definitions, dashboards, or integration strategies that align with your culture and capabilities.
  • 4. Execute with Discipline
    • Whether it’s a full-scale transformation or targeted performance initiative, we provide project plans, KPIs, and hands-on support to ensure structured implementation. We don’t stop at recommendations—we stay with you through execution.
  • 5. Empower for Sustainability
    • Our end goal is always sustainability. We build tools, train teams, and transfer knowledge so you can maintain momentum long after we’re gone. We leave behind systems that work, and people who believe in them.

Tools & Methodologies

At SCM Professionals, we combine battle-tested frameworks, healthcare-specific tools, and collaborative design to ensure every engagement delivers not only insight but action. Our approach is disciplined, data-informed, and purpose-driven.